Delivery areas, fees and your weekly cutoff.
Preptide delivers fresh, chilled ready meals — portioned for smaller appetites, including people using a GLP-1 medication — every week across Sydney, Melbourne and Brisbane metro. Check your postcode for your next delivery date and order-by cutoff, then see how the fee, the minimum order and the weekly cycle work.
LAST UPDATED 24 SEPTEMBER 2026
Do we deliver to you?
Enter your postcode to see your delivery zone, your next delivery date and the order-by cutoff for that delivery.
Sydney, Melbourne and Brisbane metro.
We deliver to metropolitan postcodes in Sydney (NSW), Melbourne (VIC) and Brisbane (QLD). Meals travel chilled, never frozen, so we keep delivery to areas where we can hold the cold chain from our kitchen to your fridge.
Coverage is confirmed by postcode — use the checker above, or enter your postcode at checkout. Deliveries run on weekly recurring slots through licensed third-party couriers. Not in an area we cover yet? Email us to join the waitlist for your postcode.
Order, cook, deliver — then repeat.
Everything runs on one weekly rhythm per delivery zone. Cutoffs differ between zones, so the exact day and time for your address appear when you check your postcode, again at checkout and on your dashboard.
Order before your cutoff
Choose at least 7 meals from this week's menu. Until your area's weekly cutoff you can swap meals and change your phase freely.
Your week locks
At the cutoff the week locks and is charged. (Your first box is charged when you check out.) From then on it's with the kitchen and can't be changed.
Cooked, then delivered chilled
Meals are cooked in our Australian kitchen after the cutoff, chilled rather than frozen, and delivered in insulated packaging on your area's delivery day.
Adjust before the next cutoff
Next week stays editable until its own cutoff: swap meals, change phase, skip (up to 4 weeks in a row), pause or cancel from your dashboard.
One flat fee a week, or free once you reach the threshold.
Delivery is a flat $9 per weekly order. It's free once your meal subtotal reaches $0, and that's measured before any promo code comes off — so a discount won't cost you free delivery.
Orders start at 7 meals, and checkout always sets up a weekly subscription. Every meal in an order is charged at one tier price, set by how many meals you choose: $12.95 each from 7 meals, $12.30 from 14 and $11.65 from 21. Prices are in Australian dollars and include GST where applicable, and your total is shown at checkout before you pay.
What a first week actually costs.
The smallest order sits just under the free-delivery threshold, so one extra meal usually changes the maths. Promo codes come off the meal price, but the free-delivery check uses your meal subtotal before the code.
Your exact total, including any delivery fee, is shown at checkout before you pay.
Leave instructions, then refrigerate.
Checkout has an optional delivery-instructions field — use it to say where the box should go, such as by the side gate. If you ask for an unattended drop-off, the order is at your risk once it's delivered in line with those instructions, so get the meals into the fridge as soon as you can. The tracking link the day before helps you plan.
If a delivery fails because the address or instructions were incorrect or inaccessible, we may charge for the order. If it fails through our fault or our courier's, we'll replace, credit or refund it. Something damaged or missing? Send a photo through live chat or email — see how to reach us.
Delivery questions, answered.
Do you deliver to my suburb?
We deliver across Sydney, Melbourne and Brisbane metro. Coverage is confirmed by postcode, so use the checker on this page or enter your postcode at checkout. If we don't reach your area yet, email info@preptide.com.au to join the waitlist.
How much is delivery?
A flat $9 delivery fee applies to each weekly order until your meal subtotal reaches $0, and from there delivery is free. The threshold is checked before any promo code comes off. Both amounts, and the fee on your order, are shown at checkout before you pay.
What's the minimum order?
The minimum is 7 meals per weekly order, and checkout tells you if you're short. Every meal in the order is charged at the same tier price, and that price drops as you add more meals.
When is the weekly cutoff, and what happens at it?
Each delivery zone has one weekly cutoff, and cutoffs differ between zones. Your exact cutoff day and time are shown when you check your postcode, at checkout and on your dashboard. Until then you can change, skip or cancel the upcoming week. At the cutoff it locks and is charged, and your meals are cooked for delivery.
What day will my meals arrive?
Your delivery day is set by your delivery zone. The postcode checker shows your next delivery date, checkout confirms it, and a tracking link is emailed the day before your box arrives.
What if I'm not home when my box arrives?
Add delivery instructions at checkout, such as where to leave the box. Once an unattended delivery is made in line with your instructions, it's at your risk, so refrigerate the meals as soon as you're home.
Fresh meals, delivered each week.
Preptide is food, not medication. This page is general information, not medical or dietetic advice. We do not prescribe or supply any medication. Questions about your diet or medication are for your prescribing doctor or an Accredited Practising Dietitian. Read our full Health Acknowledgement →